Random Feed wrote an interesting post today on
Here’s a quick excerpt
Emerging Media Friday, October 16th, 2009by: Josh Lovison Column originally featured on MediaPostWhat’s the difference between “World of Warcraft” and a loyalty program? Surprisingly little. Blizzard (now Activision Blizzard) has made an empire out of games that don’t end. From “Diablo” to “World of Warcraft,” these are bestselling hits predicated on a simple formula: Make your customer an addict.There’s a ton of things to learn from this company, including novel tactics of CRM – but for the

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Random Feed wrote an interesting post today on
Here’s a quick excerpt
Leave your laptop at home–or, at least, that’s what this CRM (contact relationship management) application promises to help you do. Maximizer CRM for the BlackBerry offers many of the features of the company’s popular desktop CRM app in a version that takes advantage of your smart phone’s features; for example, you can initiate a call or begin dra

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